New Energy Program Program

*The period for completing the program application was available from March 27, 2023 to August 31, 2023.

It has been historically proven that the pre-existing infrastructure of the electric grid in Puerto Rico is unreliable and does not meet the needs of our communities. This reality is evident every time a disaster strikes, and prolonged power outages pose a health and safety threat that worsens with each passing day as power and related services remain unavailable to the homes. The Island’s citizens deserve to have options to address this critical need for power and basic services.

Furthering the mitigation to future disasters, the Puerto Rico Department of Housing will be implementing the New Energy Program, designed to assist eligible households providing renewable energy installations, therefore mitigating the effects of Energy Lifeline failure or disruption.


File Action
Program Guidelines (V2.0) Posted on 07/12/2023 Download 
Program Guidelines (V1.0) Posted on 01/13/2023 Download 
Round Reference Guide Posted on 03/13/2023 Download 

*This program is referred in the CDBG-MIT Action Plan as the Community Energy and Water Resilience Installations Program – Household (CEWRI-HH)

Household Eligibility Criteria for the New Energy Program:

  • At least one member of the applicant household must be a U.S. citizen, non-citizen national, or qualified alien;
  • The Property must be a single-family structure;
  • The applicant household must use the Property as their primary residence;
  • The applicant must own or have proprietary interest over the Property;
  • The household must qualify as very low-income:

The household must qualify as very low-income:

Please DO NOT include the income you receive from social security in your total income. This will be considered when determining your eligibility.

Household Composition Annual Household Income Limit
1 Person $12,600
2 Persons $14,400
3 Persons $16,200
4 Persons $18,000
5 Persons $19,450
6 Persons $20,900
7 Persons $22,350
8 Persons $23,800

Intake Process

The New Energy Program will accept applications through rounds. Application intake for Program Rounds will be done through a two-step process. 

Step 01
Program Application Tickets Distribution:

Available application slots (i.e. tickets) for the Program Round are distributed to citizens that pass an initial screening process regarding the Program Round’s eligibility criteria. Each citizen that passes the initial screening process will be provided a New Energy Program Ticket valid for the submission of an application within one hundred and twenty (120) calendar days of the ticket being issued.

Step 02
Program Applications Intake:

Those that obtain a New Energy Program Ticket will gather the data and documentation required for the submission of the Program’s Application. The documentation includes a System Quote from a Program-approved REIC of the Applicant’s choosing.

Interested single-family homeowners may obtain a turn to apply for New Energy Program assistance by requesting a ticket:

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Online through the New Energy Program Application Portal

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Calling our Call Center at
711 TTY (hearing impaired)

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Visiting an Intake Center

*Ticket and/or grant agreement is not transferable.

Learn how to apply for the New Energy Program

How to complete an application

How to obtain a ticket

Intake Centers to obtain a ticket

Below, you will find a list of the New Energy Program Intake Centers along with each one’s contact information. Intake centers are open Monday through Friday from 8:00 a.m. to 5:00 p.m.

Puerto Rico Map with intake centers by region

ICF Locations

San Juan
Las Vistas Shopping Center – Suite 31
Ave. Felisa Rincón – Suite 31
San Juan, PR 00926
Rochelaise Center – Suite 103
State Road 114 Km 5.4
Mayagüez, PR 00608
Vega Alta
Plaza del Mar Shopping Center – Suite 208
PR-693 Km. 138
Vega Alta, PR 00692
Aguadilla Shopping Center
PR-2 (W) – Aguadilla Pueblo
Aguadilla, PR 00603
Highway PR 2,
Intersection Highway 493,
Branch 4490,
Bo. Carrizales, in Hatillo, PR 00659

PLEXOS Locations

Plaza del Carmen Mall
32 Ave. Luis Muñoz Marín
Caguas, PR 00725
Montesol Shopping Center
PR-3 Km. 49
Fajardo, PR 00738
Ponce Mall
PR-2 Km 225
Ponce, PR 00717
Plaza Yabucoa Shopping Center
Catalina Morales St.
Yabucoa, PR 00767
Escuela Intermedia Urbana
PR-155, Km 27.5
Orocovis, PR 00720

System Eligibility Criteria:

All CEWRI-HH Systems must be installed by a Program-approved Renewable Energy Installation Company (REIC). Click here for the list of Program-approved REICs.

The minimum system requirements are:

  • The System must be PVS + BSS or Addition of BSS to Existing PVS;
  • Minimum Capacities of 3kW for photovoltaic generation and 9kW for battery storage;
  • Photovoltaic panels must be installed on Property’s roof;
  • Batteries of lithium-ion chemistry;
  • System must be permanently affixed to Property; and
  • Installation cannot begin until an award is executed with the Program.

Awards and Conditions

Eligible participants can receive an award of up to 100% of the cost or $30,000, whichever is less, for the installation of a renewable energy system. The award amount can cover costs of design, permitting, equipment, mounting and anchoring, installation, commissioning, and training to Program participants about PVS do’s and don’ts.

Awards will be binding upon eligible applicants and PRDOH through execution of a Reserve Grant Agreement.

The award is subject to the following conditions:

  • The eligible applicant is free to choose from any of the Program-approved REICs;
  • The eligible applicant is responsible for paying for costs not covered by the award;

  • The applicant’s household and property must follow the requirements of the National Flood Insurance Program.
  • The eligible applicant is responsible for ensuring compliance with System eligibility requirements and any environmental mitigation requirements of the award. Program-approved REICs will assist applicants in this regard;
  • The eligible applicant is responsible for completing the System installation in a period that does not exceed twelve (12) months. The REIC selected by each Participant will be in charge of the installation process and any warranty claims;
  • PRDOH, through an authorized representative, will inspect all systems after installation is completed to verify compliance with the Program’s requirements.

List of Renewable Energy Installation Companies (REIC)

Find out about Approved REIC

*They appear in random order each time you visit this page.