
*The period for completing the program application was available from March 27, 2023 to August 31, 2023.
It has been historically proven that the pre-existing
infrastructure of the electric grid in Puerto Rico is unreliable and does not meet
the needs of our communities. This reality is evident every time a disaster strikes,
and prolonged power outages pose a health and safety threat that worsens with each
passing day as power and related services remain unavailable to the homes. The
Island’s citizens deserve to have options to address this critical need for power
and basic services.
Furthering the mitigation to future disasters, the Puerto Rico Department of Housing
will be implementing the New Energy Program, designed to assist eligible households
providing renewable energy installations, therefore mitigating the effects of Energy
Lifeline failure or disruption.
*This program is referred in the CDBG-MIT Action Plan as the Community Energy and Water Resilience Installations Program – Household (CEWRI-HH)
Household Eligibility Criteria for the New Energy Program:
- At least one member of the applicant household must be a U.S. citizen, non-citizen national, or qualified alien;
- The Property must be a single-family structure;
- The applicant household must use the Property as their primary residence;
- The applicant must own or have proprietary interest over the Property;
- The household must qualify as very low-income:
The household must qualify as very low-income:
Please DO NOT include the income you receive from social security in your total income. This will be considered when determining your eligibility.
Household Composition | Annual Household Income Limit |
---|---|
1 Person | $12,600 |
2 Persons | $14,400 |
3 Persons | $16,200 |
4 Persons | $18,000 |
5 Persons | $19,450 |
6 Persons | $20,900 |
7 Persons | $22,350 |
8 Persons | $23,800 |
Intake Process
The New Energy Program will accept applications through rounds. Application intake for Program Rounds will be done through a two-step process.
Step
01
Program Application
Tickets Distribution:
Available application slots (i.e. tickets) for the Program Round are distributed to citizens that pass an initial screening process regarding the Program Round’s eligibility criteria. Each citizen that passes the initial screening process will be provided a New Energy Program Ticket valid for the submission of an application within one hundred and twenty (120) calendar days of the ticket being issued.
Step
02
Program
Applications Intake:
Those that obtain a New Energy Program Ticket will gather the data and documentation required for the submission of the Program’s Application. The documentation includes a System Quote from a Program-approved REIC of the Applicant’s choosing.
Interested single-family homeowners may obtain a turn to apply for New Energy Program assistance by requesting a ticket:

Online through the New Energy Program Application Portal

Calling our Call
Center at
1-833-234-2324
711 TTY (hearing impaired)

Visiting an Intake Center
*Ticket and/or grant agreement is not transferable.
Learn how to apply for the New Energy Program
How to complete an application
How to obtain a ticket
Intake Centers to obtain a ticket
Below, you will find a list of the New Energy Program Intake Centers along with each one’s contact information. Intake centers are open Monday through Friday from 8:00 a.m. to 5:00 p.m.

ICF Locations
San Juan Las Vistas Shopping Center – Suite 31 Ave. Felisa Rincón – Suite 31 San Juan, PR 00926 https://goo.gl/maps/MLaB9hve73NCj4V89 |
|
Mayagüez Rochelaise Center – Suite 103 State Road 114 Km 5.4 Mayagüez, PR 00608 https://goo.gl/maps/Zg1QubAjJDwuBvWs5 |
|
Vega Alta Plaza del Mar Shopping Center – Suite 208 PR-693 Km. 138 Vega Alta, PR 00692 https://goo.gl/maps/FMPpFAPAXLqCrevS8 |
|
Aguadilla Aguadilla Shopping Center PR-2 (W) – Aguadilla Pueblo Aguadilla, PR 00603 https://goo.gl/maps/rwRK2d3Z7HSzzfeF8 |
|
Hatillo Highway PR 2, Intersection Highway 493, Branch 4490, Bo. Carrizales, in Hatillo, PR 00659 |
PLEXOS Locations
programasdeenergia@plexosgroup.com
Caguas Plaza del Carmen Mall 32 Ave. Luis Muñoz Marín Caguas, PR 00725 https://goo.gl/maps/NXeF5Uxz5kAp4erP9 | |
Fajardo Montesol Shopping Center PR-3 Km. 49 Fajardo, PR 00738 https://goo.gl/maps/TPEHMNqUrzZuiScP6 |
Ponce Ponce Mall PR-2 Km 225 Ponce, PR 00717 https://goo.gl/maps/Xw9oCcNcjrH32icq7 |
Yabucoa Plaza Yabucoa Shopping Center Catalina Morales St. Yabucoa, PR 00767 https://goo.gl/maps/217aY9DffKh5m4YTA |
|
Orocovis Escuela Intermedia Urbana PR-155, Km 27.5 Orocovis, PR 00720 https://goo.gl/maps/sdRSaNuf9UgsfRii7 |
System Eligibility Criteria:
All CEWRI-HH Systems must be installed by a Program-approved Renewable Energy Installation Company (REIC). Click here for the list of Program-approved REICs.
The minimum system requirements are:
- The System must be PVS + BSS or Addition of BSS to Existing PVS;
- Minimum Capacities of 3kW for photovoltaic generation and 9kW for battery storage;
- Photovoltaic panels must be installed on Property’s roof;
- Batteries of lithium-ion chemistry;
- System must be permanently affixed to Property; and
- Installation cannot begin until an award is executed with the Program.
Awards and Conditions
Eligible participants can receive an award of up to 100% of the cost or $30,000, whichever is less, for the installation of a renewable energy system. The award amount can cover costs of design, permitting, equipment, mounting and anchoring, installation, commissioning, and training to Program participants about PVS do’s and don’ts.
Awards will be binding upon eligible applicants and PRDOH through execution of a Reserve Grant Agreement.
The award is subject to the following conditions:
- The eligible applicant is free to choose from any of the Program-approved REICs;
- The eligible applicant is responsible for paying for costs not covered by the award;
The applicant’s household and property must follow the requirements of the National Flood Insurance Program.- The eligible applicant is responsible for ensuring compliance with System eligibility requirements and any environmental mitigation requirements of the award. Program-approved REICs will assist applicants in this regard;
- The eligible applicant is responsible for completing the System installation in a period that does not exceed twelve (12) months. The REIC selected by each Participant will be in charge of the installation process and any warranty claims;
- PRDOH, through an authorized representative, will inspect all systems after installation is completed to verify compliance with the Program’s requirements.
List of Renewable Energy Installation Companies (REIC)
*They appear in random order each time you visit this page.